Clinics · The Communication Clinic
The Communication Clinic
Building the capacity to say the hard thing well.
Universities do not teach this and most workplaces assume you already know it. Communication is only one cause of conflict, but it is the one people can change fastest, and the one that shows first. This program starts with the posture underneath the words, then gives you the words, then makes you practice them.
The program, in the method
Six modules, one for each step.
Examine — The H.E.A.R.T. Exam. Your posture going in, read five ways. Plus a reading of how you communicate under pressure.
Diagnose — Communication, Diagnosed. Where your conversations break: the message, the moment, the medium, or the person, and how to tell.
Prescribe — The Courageous Conversation. A plan for the conversation you have been avoiding: what it is for, what it is not for, and how it opens.
Treat — Phrases That Work. Original phrases for the moments that matter, practiced in scenarios until they are yours.
Follow Up — Listening Under Pressure. Hearing what was said, not what you feared, and responding to it.
Maintain — Communicating on a Different Plane. Keeping the posture in the meeting, the email, and the hallway.
What you leave with
The H.E.A.R.T. Exam and your results. A diagnosis of the conversations you are actually facing. A prescription in the order that works. Practice until it holds. And the full program document in your vault, to keep.
Included
The H.E.A.R.T. Exam, self-scoring, online
Every module, with practice scenarios
The course, on your schedule
The full program document, in your vault
Coaching available separately, group or one-on-one
A good doctor does not prescribe what she has not examined.
Ask about the next cohort.
Programs are scoped in conversation, whole or one module at a time.
